I'm not receiving the verification e-mail

Check your spam folder

When you are unable to find the verification e-mail in your inbox, the first step you should take is to check your spam folder. Often, e-mails from unknown senders are automatically directed to the spam folder by your e-mail provider's filters. It is possible that the verification e-mail has ended up there. By reviewing your spam folder, you may find the e-mail and be able to complete the verification process.

Double check the email address

If you have confirmed that the verification e-mail is not in your spam folder, it is important to ensure that you have entered the correct email address during the registration process. Sometimes, a simple typo can lead to the e-mail being sent to the wrong address or failing to be delivered at all.

To check and modify your email address, navigate to the registration page and locate the "Modify" option next to the email field. Click on it and make the necessary corrections. If you have already closed the registration page, you will need to start a new registration with the correct email address.

Contact us for assistance

If you have followed the above steps and are still unable to receive the verification e-mail, do not worry. Our support team is here to assist you. By reaching out to us through our chat service, one of our representatives will be able to troubleshoot the issue and provide you with the necessary guidance to resolve the problem.