I forgot my password, how to reset it?

No worries! Resetting your password is an easy and straightforward process. If you've forgotten your password and need to regain access to your account, follow the steps below:

Step 1: Visit our Portal

Start by visiting our portal. Once there, you will see a "Forgot Password?" link. Click on it to initiate the password reset process.

Step 2: Enter your Email Address

After clicking on the "Forgot Password?" link, you will be directed to a page where you can enter your email address. The email address should be the one associated with your account. Make sure to double-check for any typos or errors in entering your email address.

Step 3: Submit the Form

Once you have entered your email address, click on the submit button to proceed. By doing this, you will generate a password reset request using the provided email address.

Step 4: Check Your Email

Now, check your email inbox for a password reset link. Click on the link provided in the email. This link will direct you to a page where you can choose a new password.

Step 5: Choose a New Password

Follow the instructions on the password reset page to choose a new password for your account. Make sure to select a strong and unique password that you can remember easily. It is important to protect your account by avoiding common passwords such as "password123" or your birthdate.

Once you have successfully chosen a new password, you will be able to log in to your account using the updated credentials. Congratulations! You have successfully reset your password.

If you encounter any issues or receive an error message stating "This is not a valid password reset request. Please have another reset email sent to you," you can learn more about how to solve this problem by clicking here.