I've lost the files. Can you send it again to me?

In most cases, yes, we can send you the files again. If you've recently had the project completed by us, we should be able to send the files to you again. Please send us a message in the chat to request the files.

Responsibility for file storage

Although we are willing to resend the lost files, it's important to note that it's ultimately your responsibility to store the files safely. This means taking precautions to ensure you have a backup of your work and keeping it in a secure location.

Imagine the frustration of losing all your hard work because you didn't have a backup. It's a nightmare no author wants to experience. So, don't rely solely on us to store your files indefinitely.